The Latest from Pulse Research

AI’s Transformative Impact on ITAD Procurement

This report is about how artificial intelligence is quietly but decisively transforming the way enterprises evaluate ITAD providers. Compliance Standards just concluded a survey of 400 US companies and found a substantial shift taking place in the way RFPs are...

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The ITAD Tracker for Busy Executives

Week Ending Aug. 2, 2025

Companies & the Competitive Landscape:

Corporate Sustainability Brief: Samsung Electronics

I recently moderated a session at REMA 2025 in San Diego with Samsung Electronics' sustainability leaders, Daniel Araujo and Jenni Chun. It was a great conversation about what one of the world’s biggest technology companies is doing to make sustainability real—not...

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Market Drivers and Inhibitors:

AI’s Transformative Impact on ITAD Procurement

This report is about how artificial intelligence is quietly but decisively transforming the way enterprises evaluate ITAD providers. Compliance Standards just concluded a survey of 400 US companies and found a substantial shift taking place in the way RFPs are...

read more

Expertise & Analyst Corner:

Deep Dive into the ITAD and Recycling Certification Landscape, with Rike Sandlin

In this lecture and discussion, Rike Sandlin from Rivervista LLC delves into the certification landscape that oversee the IT asset disposition sector (ITAD), electronic recycling and eWaste. In a discussion with David Daoud of the ITAD.Academy and Compliance Standards LLC, we look at how certifications like eStewards, R2, NAID, ADISA, ISOs and others are deployed inside ITAD companies and influencing the sector.

How We Can Help You

1. We help you become a thought leader
. With the Advanced ITAD Marketing

2. We supply top-notch data on US organizations (end-users) and competition
. With Go-to-Market Navigator and Reputation Ratings

3. We keep you informed
. With the ITAD Sector Pulse and the annual Executive Retreat

4. We engage with prospective clients on your behalf with:
. With the ITAD Academy

FIND OUT HOW

End-User Research: Getting to Know your ITAD Vendor: SHI International

Client Services: Established in 1989, Somerset, NJ-based SHI International calls itself as “a personal technology concierge.”  With gross sales of $14 billion in 2022 and with 6,000 employees, SHI sells IT hardware, software, and solutions to thousands of customers worldwide. While it offers IT asset disposition services, ITAD is a tiny portion of the company’s business, and is insignificant compared to its various core businesses.

More Analyses

The ITAD Sector Pulse with premium content is available here.

OUR PRODUCTS & SERVICES

CS offers two types of services. Off-the-shelf and custom. Please check the summary of services below. Further below, you can purchase an off-the-shelf service, contact us and/or schedule a consultation to discuss your needs and how CS can help.

1. OFF-THE SHELF SERVICES

Gain flexible, on-demand access to our specialized industry analysts with the Analyst-on-Retainer plan. This service provides your organization with dedicated expert time each month to validate strategy, research competitors, and get direct input on critical trends in ITAD, sustainability, and AI. Empower your entire team—from sales to leadership—to make informed, data-driven decisions without the cost and commitment of a full-scale consulting project. This is the entry level service that provides you with full analyst focus and attention. To learn more and/or subscribe, follow this link.

Published research on the mega trends and factors affecting ITAD, sustainability and circular IT, from ESG, AI and IT decommissioning to plant technology and economics. To learn more and/or subscribe follow this link.

We provide comprehensive risk management and compliance solutions to safeguard your organization. Our expert services deliver assurance through formal reports like SOC 2, ISO 27001, and HIPAA readiness assessments. We also strengthen your internal controls with IT SOX audits and manage your third-party vendor risks, ensuring your operations are secure, compliant, and resilient from every angle. This service is best suited for vendors who must upgrade their ISMS practices and companies on the end-user side looking to incorporate ISMS in their vendor selection and procurement requirements. Learn more here.

2. CUSTOM ENGAGEMENTS

We produce unique content that clients can leverage in their marketing campaigns. With unique data from CS, clients can transform themselves into thought leaders. We do the work behind the scenes, helping customers improve their image, attract attention and win new customers. CONTACT US TO INQUIRE.

There are two sections in this offerings. First is the consulting service to help you plan your go-to-market, sales, marketing and PR Strategies. We provide you with support to understand your prospective clients and competition. Then there is the execution with sessions to reach prospective clients. We leverage our relationships with media giants to reach an audience of IT services buyers and promote you with marketing and leads generations. CONTACT US TO INQUIRE.

In our competitive anlyses, we assess the reputation of ITAD vendors from the perspective of their clients and employees. This service is best suited for end-user companies doing due diligence on their current or potential vendors, investment stakeholders and even ITAD executives interested in a different perspective on competition. CONTACT US TO INQUIRE.

We conduct industry surveys to assess where the sector is headed. These surveys are typically multi-client sponsored.  We welcome companies interested in sponsoring these surveys. We also conduct ITAD-specific surveys, engaging with ITAD leaders to gauge the health of the sector and outlook. Contact us to learn more. CONTACT US TO INQUIRE