The Latest from Pulse Research
ITAD Certifications Under Scrutiny: Governance, Accountability, and the Path to Enterprise Credibility
Amid an ongoing debate over the value of ITAD certifications and despite their importance, this report argues that the existing ITAD certification frameworks are not sufficient on their own to meet enterprise-grade risk, governance, and compliance expectations. While...
AI’s Transformative Impact on ITAD Procurement
This report is about how artificial intelligence is quietly but decisively transforming the way enterprises evaluate ITAD providers. Compliance Standards just concluded a survey of 400 US companies and found a substantial shift taking place in the way RFPs are...
The ITAD Tracker for Busy Executives
Week Ending Aug. 2, 2025
Strategic Alignment Report: Mid-2025. What ITAD CEOs Must Do Now to Win in 2026
We are publishing the Strategic Alignment Report – Mid-2025, a practical executive guide for ITAD leaders navigating cybersecurity demands, ESG pressure, secondary market growth, and global expansion. The guide offers: -9 Strategic Imperatives-CEO Metrics & Action...
State of the ITAD and Material Recovery Sector: First Half 2025 Review and Outlook
Research: The first half of 2025 didn’t bring a boom or a bust—but it may prove to be a pivotal moment for the ITAD industry. While enterprise clients recalibrated budgets and extended refresh cycles under geopolitical, regulatory, and AI-related pressures, top ITAD...
Why the Healthcare Sector Shows Strongest ITAD Activity Among All Industries: Security, Compliance, and Strategic Shifts
Research: As ITAD demand patterns shift in 2025, one sector stands out—healthcare. In our mid-year analysis based on interviews with 37 ITAD executives and follow-up insights from hospital CIOs and CISOs, a clear theme has emerged: healthcare is leading the current IT...
Companies & the Competitive Landscape:
ERI’s 2024 Impact Report: A Solid Foundation for Future Improvements in Metrics Reporting
ERI’s 2024 Impact Report offers a detailed look at the company’s role in environmental IT and secure asset disposition. Despite being a privately-held business, ERI set out to be more transparent, making it one of the few ITAD and material recovery companies...
Corporate Sustainability Brief: Samsung Electronics
I recently moderated a session at REMA 2025 in San Diego with Samsung Electronics' sustainability leaders, Daniel Araujo and Jenni Chun. It was a great conversation about what one of the world’s biggest technology companies is doing to make sustainability real—not...
Sustainability in Practice: Reviewing Hitachi Digital Services’ Strategy
So I spent some time researching how Hitachi Digital Services runs its business—specifically through the lens of sustainability—and I have to say, I came away impressed with what the company does and how it does it. Sustainability shows up in the work itself: in the...
Market Drivers and Inhibitors:
ITAD Receives Strategic Investments from Two Private Equity Firms
In the fragmented IT Asset Disposition (ITAD) sector, two recent announcements highlight the sustained investor interest in the industry. The first is Achieve Capital announcing a strategic investment into Vantage Point ITAD, a move aimed at scaling a regional...
ITAD Certifications Under Scrutiny: Governance, Accountability, and the Path to Enterprise Credibility
Amid an ongoing debate over the value of ITAD certifications and despite their importance, this report argues that the existing ITAD certification frameworks are not sufficient on their own to meet enterprise-grade risk, governance, and compliance expectations. While...
AI’s Transformative Impact on ITAD Procurement
This report is about how artificial intelligence is quietly but decisively transforming the way enterprises evaluate ITAD providers. Compliance Standards just concluded a survey of 400 US companies and found a substantial shift taking place in the way RFPs are...
Expertise & Analyst Corner:
Deep Dive into the ITAD and Recycling Certification Landscape, with Rike Sandlin
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End-User Research: Getting to Know your ITAD Vendor: SHI International
Client Services: Established in 1989, Somerset, NJ-based SHI International calls itself as “a personal technology concierge.” With gross sales of $14 billion in 2022 and with 6,000 employees, SHI sells IT hardware, software, and solutions to thousands of customers worldwide. While it offers IT asset disposition services, ITAD is a tiny portion of the company’s business, and is insignificant compared to its various core businesses.
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In our competitive anlyses, we assess the reputation of ITAD vendors from the perspective of their clients and employees. This service is best suited for end-user companies doing due diligence on their current or potential vendors, investment stakeholders and even ITAD executives interested in a different perspective on competition. CONTACT US TO INQUIRE.
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