ITAD in High-Value Verticals: Profile, Path to Purchase, and Customer Touchpoint Analysis
Miami, Florida- May 21, 2015- Compliance Standards LLC announces the release of its research series titled ITAD in High-Value Verticals: Profile, Path to Purchase, and Customer Touchpoint Analysis.
The research finds that some 30% of large US companies continue to recycle their IT equipment using sub-standard, and in some cases illegal methods, including using the waste stream, and storing and donating without proper vetting.
Among the 70% that use the proper routes to recycling, this year’s average spending on ITAD (excluding datacenters, but including POS/terminals) will peak at $2.2 million per company in the financial and banking sector, and will fall below $500,000 per company in the utilities and retail sectors.
While the financial industry is the biggest spender on ITAD, healthcare is where the most stringent vetting and due diligence take place. As a moderate-to-high spender on ITAD, the healthcare sector emphasizes greater compliance with lesser concern to cost, while the financial institutions seek to balance compliance requirements with the necessity to contain cost.
In the competitive landscape, while OEMs Dell and HP, as well as leasing/financing firm IBM dominate with high EPRs (Effective Penetration Rates), IT equipment distributors continue to make significant progress in expanding both their EPRs and BPRs (Broad Penetration Rates). This group of vendors are challenging local providers and to a certain extent OEMs in terms of market reach.
From an outlook perspective, the ITAD sector is slated to grow driven by sustained purchases of laptops, mobile devices and datacenter equipment, driven by enterprise cloud initiatives. Indeed the overwhelming majority of large enterprises plan to expand their cloud-based platforms, while continuing to reduce their desktop purchases. Among the verticals, we note the healthcare sector has the most aggressive refresh cycle in the tablet space. For ITAD companies, these trends mean a reassessment of their offerings to incorporate these trends.
The study addresses many critical questions on the performance of ITAD in high-value verticals. Among the many topics covered include:
. The strategies and policies driving ITAD planning and usage in large vertical industries. A detailed look at policy and decision making are provided
. The most critical sources of influence, input and learning on ITAD in these HVVs. The purpose here is to identify the important customer touchpoints such as where to learn about the ITAD techniques, who influences them, etc, to enable more effective communications, marketing and sales techniques
. ITAD adopting and implemented in high-value verticals. Included are some of the issues facing end-users on the security front.
. The competitive landscape and loyalty analysis
. The economics and market size of ITAD in high-value verticals
. Some of the developing trends observed in the market
. Etc.
Details and access to the research could be found by visiting the Research agenda.
In addition, Compliance Standards will organize a summit on the Business of ITAD in Large Enterprise. The summit will be held at the Renaissance Hotel in downtown Columbus, Ohio on August 20, 2015. The summit will discuss the latest research on enterprise ITAD and will enable dialogue and networking among industry leaders. To find out more and/or register for attendance, click: Details and registration information.
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