We are publishing the Strategic Alignment Report – Mid-2025, a practical executive guide for ITAD leaders navigating cybersecurity demands, ESG pressure, secondary market growth, and global expansion. The guide offers: -9 Strategic Imperatives-CEO Metrics & Action...
Research: The first half of 2025 didn’t bring a boom or a bust—but it may prove to be a pivotal moment for the ITAD industry. While enterprise clients recalibrated budgets and extended refresh cycles under geopolitical, regulatory, and AI-related pressures, top ITAD...
Research: As ITAD demand patterns shift in 2025, one sector stands out—healthcare. In our mid-year analysis based on interviews with 37 ITAD executives and follow-up insights from hospital CIOs and CISOs, a clear theme has emerged: healthcare is leading the current IT...
ERI’s 2024 Impact Report offers a detailed look at the company’s role in environmental IT and secure asset disposition. Despite being a privately-held business, ERI set out to be more transparent, making it one of the few ITAD and material recovery companies...
In this special report, we analyze one of the most overlooked yet increasingly disruptive forces in the global secondary IT hardware market: cryptocurrency mining. The sector boasts a vast ecosystem of miner, ranging from individual hobbyists to industrial-scale data...
Despite big leaps in technology—AI chips, smarter performance, better battery life—consumers remain distant from AI PCs. Sales from major brands like Dell and HP continue to stall, and it’s becoming clear that the average buyer isn’t convinced the latest features are...
I recently moderated a session at REMA 2025 in San Diego with Samsung Electronics' sustainability leaders, Daniel Araujo and Jenni Chun. It was a great conversation about what one of the world’s biggest technology companies is doing to make sustainability real—not...
So I spent some time researching how Hitachi Digital Services runs its business—specifically through the lens of sustainability—and I have to say, I came away impressed with what the company does and how it does it. Sustainability shows up in the work itself: in the...
By David Daoud: The rise of hyperscale data centers has redrawn the boundaries of the ITAD industry. For companies in the business of decommissioning, reselling, and recycling retired IT hardware, the most important clients are no longer Fortune 1000 banks,...
The effects of the new U.S. tariffs on imported technology have been felt immediately with the stock market negatively reacting to sweeping tariffs that many expect would result in a global downturn. Almost all media outlets and economists agree that the tariffs will...
Tariffs are creating a new crisis that’s throwing the PC industry into disarray. While OEMs are halting shipments, we spoke to CIOs who are slashing budgets, and in our discussions with ITADs, the secondary market is also flooded with uncertainty. But setting aside the normal reaction we are seeing, in this chaos lies opportunity. With the right playbook, OEMs can stabilize operations, CIOs can shield their transformation agendas, and more than ever before, ITAD firms can absolutely emerge as strategic enablers in a reshaped hardware landscape.
Setting aside the unfolding tariff war drama and its impact on a large swaths of industries, including ITAD, a new generation of AI-capable laptops, desktops, workstations, and servers will hit the market this year, albeit at a slower pace than expected, promising to...
Gain flexible, on-demand access to our specialized industry analysts with the Analyst-on-Retainer plan. This service provides your organization with dedicated expert time each month to validate strategy, research competitors, and get direct input on critical trends in ITAD, sustainability, and AI. Empower your entire team—from sales to leadership—to make informed, data-driven decisions without the cost and commitment of a full-scale consulting project. This is the entry level service that provides you with full analyst focus and attention. To learn more and/or subscribe, follow this link.
Published research on the mega trends and factors affecting ITAD, sustainability and circular IT, from ESG, AI and IT decommissioning to plant technology and economics. To learn more and/or subscribe follow this link.
We provide comprehensive risk management and compliance solutions to safeguard your organization. Our expert services deliver assurance through formal reports like SOC 2, ISO 27001, and HIPAA readiness assessments. We also strengthen your internal controls with IT SOX audits and manage your third-party vendor risks, ensuring your operations are secure, compliant, and resilient from every angle. This service is best suited for vendors who must upgrade their ISMS practices and companies on the end-user side looking to incorporate ISMS in their vendor selection and procurement requirements. Learn more here.
We produce unique content that clients can leverage in their marketing campaigns. With unique data from CS, clients can transform themselves into thought leaders. We do the work behind the scenes, helping customers improve their image, attract attention and win new customers. CONTACT US TO INQUIRE.
There are two sections in this offerings. First is the consulting service to help you plan your go-to-market, sales, marketing and PR Strategies. We provide you with support to understand your prospective clients and competition. Then there is the execution with sessions to reach prospective clients. We leverage our relationships with media giants to reach an audience of IT services buyers and promote you with marketing and leads generations. CONTACT US TO INQUIRE.
In our competitive anlyses, we assess the reputation of ITAD vendors from the perspective of their clients and employees. This service is best suited for end-user companies doing due diligence on their current or potential vendors, investment stakeholders and even ITAD executives interested in a different perspective on competition. CONTACT US TO INQUIRE.
We conduct industry surveys to assess where the sector is headed. These surveys are typically multi-client sponsored. We welcome companies interested in sponsoring these surveys. We also conduct ITAD-specific surveys, engaging with ITAD leaders to gauge the health of the sector and outlook. Contact us to learn more. CONTACT US TO INQUIRE.